Terms & Conditions

These are the Terms and Conditions that will apply to your booking one of our retreats. Please read them carefully as you will be bound by them.

These Terms shall constitute the entire agreement between Coherence Retreats LLC, and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written representation, warranty, prior agreement, or description of services, other than as expressed herein.

The contract and booking is made with, and services will be provided by Coherence Retreats LLC. By booking a retreat, you agree to be bound by these Terms and Conditions that govern the relationship, the cancellation policy, and limitations of liability. These Terms and Conditions affect your rights and designate the governing law and forum for the resolution of any and all disputes.

DEPOSITS & PAYMENTS

Payments Directly Through Coherence Retreats

For all our retreats, securing your booking requires a non-refundable deposit per person along with the submission of our online booking form. This deposit secures your spot on the retreat and covers non-refundable essentials, such as accommodation reservations.

  • Deposit and Full Payment Schedule: You may book a retreat with a deposit until 30 days before the retreat start date. After this point, full payment is required to confirm your booking, subject to availability.

  • Balance Payment: The remaining balance for your retreat is due 1 day before the retreat begins unless stated otherwise. We will notify you of the balance due date once your deposit is processed.

  • Cancellation of Booking: If the final balance is not received by the due date, Coherence Retreats LLC reserves the right to cancel your booking and forfeit your deposit.

  • Policy Effective 11/19/2024: All payments, including deposits and balances, are non-refundable and non-transferable.

  • Payment Methods: Deposits can be paid with all major credit cards.

Payment Plan through Stripe

  • Integrated Options: Stripe is integrated with Affirm, Afterpay, Klarna, iDEAL, and Cash App, each with their own individual agreements.

  • Non-Refundable Payments: Payments made through Stripe and its integrations are non-refundable.

  • Third-Party Transactions: All financial arrangements under this plan are handled directly through Stripe and its associated services. We advise familiarizing yourself with their terms to ensure their services meet your expectations.

REFUND / CANCELLATION

  • Written Notice Required: All cancellation requests must be submitted in writing (via email) and will only be considered valid once acknowledged by Coherence Retreats LLC in writing (via email).

  • Non-Refundable Payments (Effective 11/19/2024): Starting on 11/19/2024, all payments, including deposits and balances, are non-refundable and non-transferable. This policy helps sustain the quality and viability of our retreats, as many expenses are incurred in advance to secure locations, accommodations, and services.

We encourage our clients to thoughtfully consider their plans and commitments before booking. Our team is committed to providing a transformative retreat experience and is here to address any questions you may have regarding our cancellation policy.

CANCELLATION OF A RETREAT BY COHERENCE RETREATS LLC

Coherence Retreats LLC reserves the right to cancel any retreat for any reason, but will not cancel a retreat less than 30 days before the retreat start date except for unusual or unforeseen circumstances outside Coherence Retreats LLC's control. When a retreat is canceled by Coherence Retreats LLC before the agreed date of departure, the Client can either:

  • Transfer their deposit to another retreat taking place within one calendar year, or

  • Receive a full refund of all monies paid under the contract.

Coherence Retreats LLC is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking such as visas, vaccinations, non-refundable flights, or rail tickets.

 

AGREEMENT TO RECEIVE TEXT MESSAGES

By providing your mobile number, you agree that Coherence Retreats may send you periodic SMS or MMS messages containing but not limited to important information, updates, deals, and specials.

  • You will receive up to 4 messages per month.
  • You may unsubscribe at any time by texting the word STOP to the (512) 704-7321. You may receive a subsequent message confirming your opt-out request.
  • For help, send the word HELP to (512) 704-7321.
  • Message and data rates may apply.
  • United States Participating Carriers Include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, Virgin Mobile and others.
  • T-Mobile is not liable for delayed or undelivered messages.
  • You agree to notify us of any changes to your mobile number and update your account with us to reflect this change.
  • Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.
  • By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.

If you have any questions please contact Coherence Retreats at (512) 704-7321.


Will I be charged for the text messages I receive?
Though Coherence Retreats will never charge you for the text messages you receive, depending on your phone plan, you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan.

TRAVEL & HEALTH INSURANCE

Coherence Retreats LLC recommends Clients obtain travel medical insurance that covers personal injury and emergency medical expenses, including but not limited to, helicopter evacuation, air ambulance, and repatriation.

It is strongly recommended the coverage be extended to include cancellation, curtailment, and all other expenses that might arise as a result of loss, damage, injury, delay, or inconvenience occurring during travel.

TRAVEL DOCUMENTS

The Client must be in possession of a valid passport (valid for at least six months past return date), all visas, permits, certificates, and insurance policies required for the entire journey. The Client accepts full responsibility for obtaining all necessary documents prior to departure.

CLIENT RESPONSIBILITY

Clients acknowledge that travel can present certain risks, dangers, and physical challenges beyond those encountered in daily life. Clients are responsible for ensuring they are in suitable health and fitness for the retreat.

SUPPLIERS & INDEPENDENT CONTRACTORS

Some services provided by Coherence Retreats LLC may be arranged through independent suppliers. While we strive to select reputable partners, Coherence Retreats LLC is not responsible for the performance of third-party services.

SAFETY & TRIP ENJOYMENT

Clients must comply with all rules and regulations imposed by Coherence Retreats LLC and its guides. Any Client who poses a risk to themselves, others, or the environment may be removed from the retreat without a refund.

HEALTH & FITNESS

Some retreats may not be suitable for individuals with certain medical conditions. It is the Client’s responsibility to inform Coherence Retreats LLC of any relevant health issues in advance.

PHOTOS, VIDEO, AND CONTENT CREATION

By attending a retreat, Clients grant Coherence Retreats LLC permission to use any photos or videos taken during the retreat for promotional purposes unless otherwise requested in writing.

RETREAT ITINERARY CHANGES

Coherence Retreats LLC reserves the right to alter retreat itineraries due to unforeseen circumstances, including but not limited to, weather, safety concerns, or external conditions beyond our control.

LIABILITY

Coherence Retreats LLC is not responsible for any losses, damages, or injuries sustained by Clients due to unforeseen events, third-party actions, or circumstances beyond our control.

ACCEPTANCE OF RISK

Clients acknowledge the inherent risks involved in travel and adventure activities and assume full responsibility for their participation.

SEVERABILITY

If any part of these Terms & Conditions is found to be unenforceable, the remaining terms shall continue to be valid and enforceable.

APPLICABLE LAW

These Terms & Conditions are governed by the laws of the State of Texas.

UPDATING OF TERMS & CONDITIONS

Coherence Retreats LLC reserves the right to update these terms at any time. Clients are responsible for reviewing the latest terms before booking.

 

For any inquiries, please contact us at [email protected].

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